Security & privacy
Meeting translation security:
where your meeting data goes
Before you bring an AI translator into a business meeting, you should know what it hears, where that goes and what is kept. Here is the whole path in plain words, plus what your IT team will ask.
- No bot joins your meeting
- Meeting audio is not recorded
- Not used to train AI
Is my meeting data safe? Six facts.
What Deeptrue does with your meetings, before any detail.
No bot in your meeting
Deeptrue is a desktop app that runs on your computer next to the meeting app. It listens to your microphone and your computer’s audio. Nothing joins the call.
Meeting audio is not recorded
Audio is streamed over an encrypted connection and turned into text live. Deeptrue does not record or store meeting audio.
Not used to train AI
Deeptrue does not use your meeting data to train AI, and neither do the services that transcribe, translate and voice it.
Saving transcripts is your choice
By default the transcript is saved to your account, so you get meeting notes and coaching. Switch saving off, or delete a transcript, at any time.
Encrypted in transit
All traffic is encrypted with HTTPS/TLS, and the real-time audio connection is encrypted too.
Every processor listed, all in the US
Each company that processes data for Deeptrue is named on our subprocessors page. All of them are in the United States.
Where your meeting data goes
From your computer to each service, and what each one keeps.
Deeptrue desktop app
Runs next to Zoom, Teams, Google Meet and other meeting apps, and listens to your microphone and your computer’s audio. No bot joins the meeting.
Encrypted real-time connection
LiveKit · US
Modal · US
Receives the audio stream and sends it for transcription.
Deeptrue does not record or store meeting audio.
Services that do the work
Deepgram
USTranscription: turns speech into text.
Retention and use
Requests opt out of model improvement, so audio and transcripts are kept only while the request is processed and never used for training.
OpenAI API
USGenerates translation, suggested answers, summaries and notes from text.
Retention and use
API data is not used for training by default. Under OpenAI’s API policy, it may be retained for up to 30 days for abuse monitoring.
ElevenLabs
USIn Interpreter Mode, turns the translated text into speech.
Retention and use
Meeting data is not used for AI training.
Your Deeptrue account · AWS (US)
The transcript is saved to your account by default. Meeting notes and coaching are made from it.
Retention and use
Switch transcript saving off and no notes are made for that meeting. Delete a meeting’s transcript in the app at any time.
What is stored, and where
A plain list of what stays after a meeting.
| Data | What happens | Where |
|---|---|---|
| Meeting audioNot stored | Streamed live and transcribed. Deeptrue does not record or store it, and Deepgram keeps it only while processing the request. | Processed in the US (Modal, Deepgram) |
| TranscriptSaved · can be switched off | Saved to your account by default so meeting notes and coaching can be made. Switch saving off, or delete a meeting’s transcript in the app at any time. | Your account · AWS (US) |
| Meeting notesSaved with the transcript | Made from the saved transcript, and not made when transcript saving is off. Private by default; Business teams can share them by project. | Your account · AWS (US) |
| Text for translation, suggestions and notesUp to 30 days at OpenAI | Not used for training by default. Under OpenAI’s API policy, OpenAI may retain API data for up to 30 days for abuse monitoring. | OpenAI API (US) |
| Card detailsNot stored by Deeptrue | Entered in Stripe Checkout and handled by Stripe. Deeptrue does not store them. | Stripe (US) |
- Meeting audioNot stored
Streamed live and transcribed. Deeptrue does not record or store it, and Deepgram keeps it only while processing the request.
WhereProcessed in the US (Modal, Deepgram)
- TranscriptSaved · can be switched off
Saved to your account by default so meeting notes and coaching can be made. Switch saving off, or delete a meeting’s transcript in the app at any time.
WhereYour account · AWS (US)
- Meeting notesSaved with the transcript
Made from the saved transcript, and not made when transcript saving is off. Private by default; Business teams can share them by project.
WhereYour account · AWS (US)
- Text for translation, suggestions and notesUp to 30 days at OpenAI
Not used for training by default. Under OpenAI’s API policy, OpenAI may retain API data for up to 30 days for abuse monitoring.
WhereOpenAI API (US)
- Card detailsNot stored by Deeptrue
Entered in Stripe Checkout and handled by Stripe. Deeptrue does not store them.
WhereStripe (US)
You decide what is kept
Settings you can change yourself, at any time.
Turn off transcript saving
Switch transcript saving off in the app’s settings. While it is off, a meeting’s transcript is not saved and no meeting notes are made for it.
Delete transcripts
Delete a meeting’s transcript in the app whenever you like.
Team sharing starts private
On the Business plan, meeting notes are private by default. Share them by project with the whole team or with chosen members. Team roles are admin, editor and member.
Delete your account and data
To have your account and its data deleted, write to support@deeptrue.org.
For your company’s security review
IT and security teams ask much the same questions before they approve a new tool. Here are the answers, and where to find the documents.
Common review questions
- Where is data processed?
- In the United States. Every service provider we list is in the US.
- Does anything join our meetings?
- No. Deeptrue runs on each user’s computer, and no bot joins the call.
- Is meeting audio recorded?
- No. Deeptrue does not record or store meeting audio.
- Is meeting data used to train AI?
- No, not by Deeptrue and not by its processors.
- Do the AI providers keep data?
- Deepgram keeps audio and transcripts only while processing the request. OpenAI may retain API data for up to 30 days for abuse monitoring under its API policy.
- Is data encrypted?
- All traffic is encrypted in transit with HTTPS/TLS, including the real-time audio connection.
- What is kept after a meeting?
- The transcript and meeting notes, in the user’s own account on AWS (US). Transcript saving can be switched off, and transcripts can be deleted.
- How are payments handled?
- Through Stripe Checkout. Deeptrue does not store card details.
Documents
Security questionnaires
Send your company’s security questionnaire to support@deeptrue.org. Requests to delete an account and its data go to the same address.
Security questions
Anything else, write to support@deeptrue.org.